Misc Group VOF
Den Brielstraat 14
1055 RV Amsterdam
+31 (0)20 261 3866
Chamber of Commerce #: 68768214
TAX ID #: NL857583281B01
D-U-N-S #: 492324600

By using b2b.misc-distribution.com (‘the Order Site’), and submitting a purchase order to us, you are indicating your acceptance of the following terms and conditions (the “Terms and Conditions”). We reserve the right to make changes to the Order Site and these Terms and Conditions at any time.

While we aim to provide the most accurate, up-to-date information available, the directories and information on the Order Site may be out of date or include omissions, inaccuracies or other errors. We make no representations or warranties, either express or implied, of any kind with respect to the Order Site, its operations, contents, information or materials.

All goods delivered by Misc Group VOF remain the property of Misc Group VOF until the moment the buyer has fully complied with all his payment obligations towards Misc Group VOF pursuant to any agreement concluded with Misc Group VOF for the delivery of goods or the performance of work or services, including claims for failure to comply with such an agreement.

You represent to us that you are duly authorized by your employer to use the Order Site.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and invoiced. If the invoice has already been paid and your order is canceled, we shall immediately issue a credit note and refund the amount in full.

Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. Certain brands are only available to order after agreement. We reserve the right, without prior notification, to accept or decline an order or limit the order quantity for any reason.

Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

Each order includes a single back order, without charge.
We will contact you to see if the back order is desired or, rather have the unavailable items cancelled from the order.
In case of a back order; the products in question will be shipped as soon as possible. When the back order is being prepared for shipment, you will receive an update and the opportunity to add products to this shipment without additional shipping costs or a minimum order amount. Any products unavailable at this time will not be held in back order.

This back order policy unfortunately is not feasible for non-EU countries like Norway and Switzerland, thus back orders do not apply.

All products are subject to Unit Packing Quantities (‘UPQ’). Deviating ordered quantities will be round up to meet the UPQ.

The minimum first order amount is €350 excl. shipping and taxes, the minimum re-order amount is €200 excl. shipping and taxes.

Changes can be made to an order up until the process of packing in our warehouse. If you would like to make changes to an order, let us know as soon as possible.
Once an order is invoiced, it is ready for dispatch. This means any changes to the packed portion of the sales order are no longer possible.

Terms of payment shall be determined at our discretion and as otherwise agreed to by us. Payment is required pro-forma after receiving the invoice, unless otherwise agreed upon.

In case of an agreed deviant payment term; failing to pay within the given term will result in pro-forma payments for future orders. A reminder is sent after 5 business days; failing to pay after the term given in the reminder will incur an additional charge of 15%.

Pro-forma payments must be received within 3 weeks from sending the invoice. If payment has not been received within this period, Misc.Distribution reserves the right to cancel the order. Such a cancellation will incur a restocking fee of 20%.

Freight free delivery applies on orders > €500 ex. VAT and shipping within the Netherlands, €750 ex. shipping for Belgium and Germany, and > €1000 ex. shipping for all other countries*.

Prices do not include charges for shipping and taxes.
Separate charges for shipping and tax (if applicable) will be shown on the invoice. Custom duties and taxes where applicable are charged to the recipient.

* A freight free delivery policy unfortunately is not feasible for non-EU countries like Norway and Switzerland, thus these are excluded from franco delivery.

Orders are shipped Monday to Thursday, or the earliest occasion. The average lead time for an order is 1 week, depending on availability of the ordered items.

Please take into consideration that during trade shows and its aftermath, the lead time might be longer due to delivery times from our suppliers and limited staff capacity.
This occurs end of January/ early February, July and end of August/ early September

We always try our best to minimise the lead time as much as possible.

Please note: The ‘Ship At’ date field is only for indicating a date after our earliest opportunity, e.g. because the shop is closed during a holiday.
Dates before our earliest opportunity will be disregarded.

Incoterm DAP (Delivery At Place)

Product images from the Image Bank may be used at your discretion.