Online Ordering Platform
Disclaimer and Limitation of Liability as to the Order Site
While we aim to provide the most accurate, up-to-date information available, the directories and information on the Order Site may be out of date or include omissions, inaccuracies or other errors. We make no representations or warranties, either express or implied, of any kind with respect to the Order Site, its operations, contents, information or materials.
Capacity to Contract
You represent to us that you are duly authorized by your employer to use the Order Site.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and invoiced. If the invoice has already been paid and your order is canceled, we shall immediately issue a credit note and refund the amount in full.
Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. Specified brands as Traveler’s Notebook and Kaweco, are only available to order after agreement. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason.
Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.
Each orders includes a single back order, without charge. Back ordered products will be shipped as soon as possible. When the back order is being prepared for shipment, you will receive an update and the opportunity to add products to this shipment without additional shipping costs or a minimum order amount. Any products unavailable at this time will not be held in back order. We will notify you once these items are available to order.
All products are subject to Unit Packing Quantities (‘UPQ’). Deviating ordered quantities will be round up to meet the UPQ.
The minimum first order amount is €350 excl. shipping and taxes, the minimum re-order amount is €200 excl. shipping and taxes.
Payment, Shipping Charges and Taxes
Terms of payment shall be determined in our discretion and as otherwise agreed to by us. Payment shall be made within 14 days after receiving the invoice, unless otherwise agreed upon. Failing to pay within the given term will result in upfront payments for future orders, unless otherwise agreed upon. A reminder is sent every 7 days; for each reminder after the first reminder, there is a handling charge of €7.
First time customers are required to pay upfront. Prices do not include charges for shipping and taxes. Separate charges for shipping and tax will be shown on the invoice. As our logistics platform does not allow to assign responsibility for the charges, we will charge an additional €36 to non-EU countries, which is the exact amount of custom duties and taxes charged to us in a single flat fee.
Franco delivery applies on orders > €500 ex. VAT and shipping within the Netherlands, €750 ex. shipping for Belgium and Germany, and > €1000 ex. shipping for all other countries.
Orders are shipped on Wednesday, or the earliest occasion. The ‘Ship At’ date field is for indicating a date after our earliest opportunity only. Dates before our earliest opportunity will be disregarded.
Product images on the Order Site may be used at your discretion, a tutorial how to download these can be found here.